Return Policy for GymGums Creatine Gummies
At GymGums, we value your satisfaction and aim to make your shopping experience stress-free. We understand the challenges of online shopping, and we are committed to providing top-notch service to ensure your happiness with every purchase.
RETURN AND REFUND POLICY
Thank you for shopping with us! If for any reason you're not 100% satisfied, let us know so we can help fix it.
You can always contact us with questions at hello@gymgums.com
GymGums SUPPORT
We’re here to help! If you have any questions about our return and refund policy, or to get any support whatsoever, please contact us at hello@gymgums.com
Return Policy:
GymGums will accept returns or exchanges for items purchased on our website within 30 days of the purchase under the following conditions:
- The product shows no visible signs of damage.
- All original packaging remains intact.
- Any signs of damage will void the GymGums guarantee.
- Items cannot be returned or exchanged after 30 days of purchase.
To initiate a return, you may be required to provide a receipt or proof of purchase, such as your order confirmation email, including your order number.
For all return or exchange requests, please contact us at hello@gymgums.com, providing your order number and the reason for your return or exchange. We will handle your request in accordance with the guidelines outlined on this page.
Exchanges (if applicable):
For all return or exchange requests, please contact hello@gymgums.com and provide your order number and reason for the return or exchange. We will process your request based on the rules outlined on this page.
Refunds (if applicable):
Once we receive and inspect your return, we will send you an email notification confirming the receipt of your returned item and the approval or rejection status of your refund. If your return is approved, we will initiate the refund process, and the credit will be applied to your original method of payment.
Late or Missing Refunds (if applicable):
Financial institutions may require some processing time before a refund is posted, typically taking 2-3 days. If you have not received your refund after this timeframe, please contact us at hello@gymgums.com, and we will investigate the matter further.
Gifts:
If your GymGums Creatine Gummies were marked as a gift when purchased and were shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a digital gift certificate will be emailed to you.
Damaged Items:
If you receive a damaged or defective GymGums Creatine Gummies product, please submit a request to our email team at hello@gymgums.com. To ensure a prompt resolution, please report the damage within 48 hours of delivery, providing timestamp information from the tracking link and delivery confirmation from the carrier.
Feedback:
We welcome your feedback, questions, and concerns. Please don't hesitate to email us at hello@gymgums.com to share your thoughts or let us know how we can improve. Your feedback is invaluable, and we are dedicated to continuous enhancement.